LLND Kit-22492VIC Certificate IV in EAL (Further Study) EAL Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care Elective units CHCCCS031 Provide individualised support CHCAGE011 Provide support to people living with dementia CHCCCS036 Support relationships with carer and family CHCCCS037 Visit client residence CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCHCS001 Provide home and community support services If you require RPL Kits with comprehensive benchmarking

Units of competency FBPOPR2071 Provide and apply workplace information FBPFSY2002 Apply food safety procedures FBPOPR2096 Follow procedures to maintain good manufacturing practice in food processing FBPWHS2001 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

prepare and dispatch pathology specimens If you require RPL Kits with comprehensive benchmarking

Units of competency CHCAGE001 Facilitate the empowerment of older people CHCHCS001 Provide home and community support services CHCCCS025 Support relationships with carers and families CHCCCS011 Meet personal support needs If you require RPL Kits with comprehensive benchmarking

LLND Kit-22492VIC Certificate IV in EAL (Further Study) EAL Core units SIRXCEG001 Engage theEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational