Assessment Kit-SITSS00036 Customer Service Skill Set SIT and marking keys for consistent

and marking keys for consistent evaluation

Units of competency SISSSCO014 Develop sport coaches TAEDEL301 Provide work skill instruction TAEASS301 Contribute to assessment * We can develop additional elective units that are not listed on request (Please contact us for further information)

explosives and prohibited items AVIG0001 Work effectively in a transport security environment AVIO0007 Control access to and exit from a security sensitive area AVIO0008 Establish and maintain a sterile sensitive area Electives AVIO0011 Manage disruptive behaviour and unlawful interference within a transport security environment AVIO0004 Conduct frisk search of persons AVIO0005 Conduct screening using explosive trace detection AVIO0012 Manage the flow of items for screening by X-ray screening equipment AVIO0014 Screen articles by interpreting X-ray images AVIO0006 Conduct vehicle search for access to security sensitive areas CPPSEC3121 Control persons using empty hand techniques CPPSEC3128 Conduct security screening using walk-through metal detection equipment CPPSEC3130 Conduct security screening using hand-held metal detectors If you require RPL Kits with comprehensive benchmarking

diseases and disorders Group A AHCWRK204 Work effectively in the industry Group A AHCWRK305 Coordinate work site activities Group A BSBFIN302 Maintain financial records Group A BSBTEC301 Design and produce business documents Group A If you require RPL Kits with comprehensive benchmarking

Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

Assessment Kit-SITSS00036 Customer Service Skill Set SIT and marking keys for consistentOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of